Using Lumen Learning's Waymaker courseware in an upcoming term?

Check out our self-serve Waymaker Implementation Resources. These are frequently asked questions about using Waymaker. You can find our full Waymaker knowledge base here. 

Setting Up Your Course

• Do you have a Course Ready Checklist? 
• Do you have recommendations for faculty new to Waymaker?
• Do you have recommendations for faculty returning to using Waymaker?
• How do I set up The Engagement Center? 
• Do I have to set up the messaging tools for every section?
• How do I copy my course template? 
• Do you have a recording of an implementation webinar? 

Syllabus Language & Technical Requirements

• Do you have syllabus language I can use?
• Do you have syllabus language for an Inclusive Access? 
• What are the technical requirements for using Waymaker? 

Customizing the Study Plan

• How do I move a study plan tile? 
• How do I hide a study plan tile?
• How do I show a tile that was previously hidden? 

 Using Waymaker Assessments

• How do I use your quiz banks?
• How do I edit Waymaker assessments? 
• How is the Study Plan graded?
• How do I view student data in my course?
• Do you have information about using online proctoring with Waymaker?
• Do you have a quiz results FAQ? 
  
• Do you have a quiz attempt FAQ? 

 Supporting Students

• Do you have language I can use to describe Waymaker in my syllabus?
• Do you have orientation videos I can share with students?
• Do you have offline access for students?
• Do you have purchasing instructions for students?  
• Do you have a list of frequently asked questions from students? 

Resources to Bookmark 

• Where do I find information about using Waymaker with my LMS? 
• Do you have a list of videos for faculty using Waymaker?
• Where do I find more Waymaker support Resources?
• Where can I find information on your approach to accessibility? 
• What other courses are available in your catalog?

Technical Assistance 

How do I submit a ticket or get technical help?

Need additional support?

Reach out to your Lumen representative or submit a ticket at support.lumenlearning.com.